Generally, when add a member into a team, a role should be assigned which allows the member to be displayed in the proper section. However, sometimes the current roles could not meet the requirements. Therefore, you will need to add a custom role. Below are the instructions on adding a role:
  1. Navigate to the team you would like to make updates
  2. Select Roster tab
  3. Click Add Members+ link on any of the section
  4. Enter the required fields (First and Last Name)
  5. Select Add Role from the drop-down list
  6. Enter Role Name
  7. Select displaying section
  8. Save
Note: Once a role is added, it cannot be deleted or updated.