ACTIVE charges a registration fee for each registration and a payment processing fee every time a credit card or eCheck is used for payment. Please note that these fees are non-refundable. For cash or check transactions, there are no payment processing fees, but registration fees still apply if a registration was made. If you are on a percentage model for registration fees, the percentage will apply to the registration total, regardless of payment type.
You can Specify Who Pays the Registration Fee:
- Absorb fee: Registration fee is deducted from revenue before ACTIVE sends remittance payments. .
- Pass fee on: Registrant pays tuition, any add-ons, and registration fee at time of registration.
Note: If payment processing fees need to be passed onto the registrant regardless of registration type, please contact your account manager.
Note: To get the specific details of your account's pricing tiers, please contact your account manager. If you don't know who your account manager is, please contact support at awcampssupport@activenetwork.com.