For organizations on the per registration model, ACTIVE charges a registration fee for each session registration and a processing fee every time a credit card or Echeck is used for payment. For cash and check payments, no payment processing fee is applied, but the initial registration fee still applies. For organizations on the Flat Rate Model please Click Here for information on how your fees apply.

A registration fee is charged for each session purchased. Organizations can either absorb this fee or pass it on to customers. Credit Card Processing fees are a percentage of the total amount paid by the customer. This fee cannot be passed on to customers.
  • Note: For more information on your registration and processing fee rates, please contact your account manager. If you don't know who your account manager is, feel free to reach out to support at or call us at 877.692.0111 option 2 if your organization has phone support.