Making Payment with Credit Card (Offline) on ACTIVE POS

Making Payment with Credit Card (Offline) on ACTIVE POS

Below are the steps to  process credit card payments while offline (only swiped card payments are accepted, see Offline mode for more information):

If the network is disconnected before checking out, then the discounts for any previously-applied coupons are converted to ad-hoc discounts and the coupons are removed. For example: 

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To process credit card payments while offline (only swiped card payments are accepted, see Offline mode for more information):

1. Tap Credit card (selected by default) and swipe the card through the connected MagTek card reader.
  • In offline mode, manual card information entry (including scanning by camera) is disabled
  • Verify the cardholder’s name and the card expiration date before swiping the card

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2. To email a copy of the receipt to the customer, enter their Email address in the popup and then tap Continue. Otherwise tap No, thanks.

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3. On the Please sign here popup, request the customer to sign his or her signature to authorize the payment. Then tap Continue to save the order. When the mobile POS device reconnects to the network, the order will be submitted for processing. 

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