If you are having difficulties receiving your verification code email, please check your email account’s spam or junk email folder. We recommend you mark the email as not junk or not spam to avoid future emails being misplaced. If you do not find it in your Spam or Junk folder, reach out to your IT Admin to confirm emails from ACTIVE are not sent to Quarantine.
Note: If you still do not receive the verification code email after trying above, please Contact Us.
You may also resolve your issue by changing your verification method from Email Authentication to Mobile Phone Authentication.
To change your verification method from email to text message, complete the following steps:
