If you want to prevent emails from sending to particular recipients, you may follow the steps below to unsubscribe them:
- From Organization Dashboard (HOME), click EMAIL tab
- Click Unsubscribers
- Select one of the following options to unsubscribe:
a. Enter the email address and click Add
b. Click Upload to import a CSV file containing email(s) you want to unsubscribe
- Note: Please upload a single-column CSV file containing one unsubscriber's email address per row. No column heading is required.