Below are two helpful tips for resolving problems with exporting reports to Excel.
- Clear Cache and Cookies
- Google Chrome - https://support.activenetwork.com/camps/articles/en_US/Article/Clear-Cache-and-Cookies-in-Chrome?
- Mozilla Firefox - https://support.activenetwork.com/camps/articles/en_US/Article/Clear-Cache-and-Cookies-in-Firefox?
- Internet Explorer - https://support.activenetwork.com/camps/articles/en_US/Article/Clear-Cache-and-Cookies-in-Internet-Explorer?
- Safari - https://support.activenetwork.com/camps/articles/en_US/Article/Clearing-Cache-and-Cookies-Safari-8-0-Mac?
- Disable Pop-Up Blockers
- Google Chrome - https://support.google.com/chrome/answer/95472?hl=en
- Mozilla Firefox - https://support.mozilla.org/en-US/kb/pop-blocker-settings-exceptions-troubleshooting#w_pop-up-blocker-settings
- Internet Explorer - http://windows.microsoft.com/en-US/windows7/Internet-Explorer-Pop-up-Blocker-frequently-asked-questions?1353591705
- Safari - https://support.apple.com/kb/PH21485?viewlocale=en_US&locale=en_US