Credit cards for membership package option auto-renewal can be managed internally by the organization. A new card can be entered if the card on file has expired or has been canceled. To manage membership package option auto-renewal internally, please follow steps below.
1. Under People tab2. Search and click the desired participant
3. Uncheck Auto renew box
4. Click Save on pop-up Confirmation window
5. Check Auto renew box
6. (Optional) Select an existing credit card on Select card window
7. (Optional) Select Add a new credit card to add new credit card information
- Name on card
- Card number
- Expiration date
To change credit card for auto-billing, use this article: Change Credit Card for Auto-Billing
