After a participant completes an online payment, their credit card statement will reflect the transaction as a line item for the registration. To help participants identify the source of the charge, you can customize the descriptor on their statement to include your organization’s name or another identifying detail. Please note that this customization is available for Visa and Mastercard payments only. For American Express transactions, the statement will display "ACTIVEWorks Camps" as the source.
To access and edit the name that appears on your participants' credit card statements:
- Start Home page
- Click
at top right
- Click Financial Settings
- Edit field Name appearing on credit card statements
- Note: The Name appearing on credit card statements should reflect your organization's name or the name of the individual that should be receiving money on the organization's behalf
- Click Save
