The basic confirmation email contains the recipient's registration details as well as information about any follow-up forms that are required for sessions they are registered for. This information is included in the right sidebar of the confirmation email. You can choose whether or not you want to include a header and footer image, and links to your organization's social media sites.
The body of the email is composed in different sections, or text areas. The default text area will be seen by all session registrants but additional text areas can be added which will be seen only by registrants of sessions that you specify. Thus, registrants can receive a very different email depending on what session(s) they register for.
Please Click Here to watch a tutorial video walk you through the steps of customizing your confirmation email:
- Note: Please contact Support if you cannot access the video
- Click Setup under desired season name
- Click Confirmation email on the right
- Click Customize button
- Click Save and continue
- Drag and drop items onto the canvas from Add items section
- Double-click text box to edit email body
- Note: To configure a conditional display text to be only visible for certain sessions, refer to Setup Conditional Display Text Area When Customizing Confirmation Email
- (Optional) If you include a header image and/or a footer image, you can click Replace in the center of each image to customize it.
- Click Save and continue
- (Optional) Click Send test email on the upper right hand corner to send yourself a test email.
- Click Save and continue
