An account's credit balance can be used to pay for a remaining balance either by system admin or participants.

To apply the credit balance from admin site:
  1. Click People tab
  2. Search and select account or participant name
  3. Click Make Payment
  4. Select Custom Amount
  5. Input amount of credit balance to be used
Optional: click on Manage allocation to allocate the payment if there are multiple line item in the order
  1. Check box next to Use customer's available credit balance
  2. Submit Payment
To pay balance from online account, please refer to How to Use Credit Balance