An account's credit balance can be used to pay for a remaining balance either by system admin or participants.
To apply the credit balance from admin site:
To apply the credit balance from admin site:
- Click People tab
- Search and select account or participant name
- Click Make Payment
- Select Custom Amount
- Input amount of credit balance to be used
Optional: click on Manage allocation to allocate the payment if there are multiple line item in the order
- Check box next to Use customer's available credit balance
- Submit Payment
