Directly transferring a participant to a different season is not supported in the system. However, you can achieve this by reallocating the order funds to the account's credit balance and then using that credit to complete a new registration for the desired season.
To transfer a registrant into a session in another season:
To transfer a registrant into a session in another season:
- Go to People tab
- Select the desired account
- Click the appropriate order number
- Cancel registration and select the checkbox to refund to their family's credit balance
- Note: For more information on refunding to a credit balance, please see the following article: Refund to an Account Credit Balance
- Register the participant for the new season/session and complete the payment using the credit balance
- Note: For more information on registering the participant internally, please see the article: Register a participant
- Note: For more information on using credit balance to pay internal registration, please see Use Credit Balance to Make a Payment for an Internal Registration
- Note: A new registration fee will be incurred
