Locate the registrant by searching for name or email
On registrant's profile page, click on Credit Balance tab
Click on Add balance
In the pop-up window, select Remittance account
Note: The credits only can be used on the events which have the same remittance account associated.
Entering the Amount to add to the participant’s credit balance.
Selecting the date on which this amount will expire
(Optional) Entering any Notes
Click on Next
Confirm the credit balance message
Note: The expiration date of a customer’s credit balance can be edited by clicking on the pencil icon regardless the credit is being manually added or generated from refund.
ALERT: Please understand that this is a new feature which is still under optimizing, relevant function will be enhanced in future release. It cannot be tracked, edited or deleted at this moment.
