If you receive a payment by mail, fax, phone, or in person, you can record the payment for that registrant by following the steps below.
- Click the People tab
- Search for and select the account or participant name
- Click Make payment
- If the account has more than one order, select the correct order from the drop‑down menu
- Enter Payment amount
- Note: Payment can be automatically allocated to manually allocated, click Manage allocation hyperlink to manually allocate payment
- Note: For a Check or Cash payment, please refer to Enter a Check/Cash payment on Family Account
- Input Payment information
- Input Payer Information
- Note: Payer Information is not required for check payments
- Enter customer email address to send receipt to
- Note: Email address is not required for check payments
- Click Submit payment
- Note: If parent needs to make a payment in their online account, please see the article: Parent Needs to Make a Payment in Online Account
