Register Someone Offline (those processed in ACTIVE Works by Event Directors/Organizers) can be adjusted to rectify the Revenue Report:
- To decrease reported income from an offline registration, Issue a Credit or Refund without Cancellation
Note: Issuing a credit to an offline registration will not issue a refund to registrant
- To increase reported income from an offline registration:
- Create Additional Purchases set to price difference (e.g. to adjust from $50 to $70, create a $20 additional purchase)
- Access Advanced Settings
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- Check only the Front desk registration on the Availability
- Additional Purchases to participant's order, selecting check or cash as payment type