Register Someone Offline (those processed in ACTIVE Works by Event Directors/Organizers) can be adjusted to rectify the Revenue Report:

  1. To decrease reported income from an offline registration, Issue a Credit or Refund without Cancellation
                      Note: Issuing a credit to an offline registration will not issue a refund to registrant
  1. To increase reported income from an offline registration:
    1. Create Additional Purchases set to price difference (e.g. to adjust from $50 to $70, create a $20 additional purchase)
    2. Access Advanced Settings
                            User-added image
    1. Check only the Front desk registration on the Availability
    2. Additional Purchases to participant's order, selecting check or cash as payment type