Below are instructions to edit your event's registration confirmation email.
- Log in to ACTIVE Works with Existing ACTIVE Passport Account
- Click desired event name under Your events
- Click Setup
- Proceed to Configure Emails Sent Out
- Toggle on/off Sending confirmation email to registrants who completed their registrations. If Sending confirmation email is toggled on, please continue to see below.
- Under Confirmation email>Email basic settings, From, Reply to and Subject can be edited
- Click Edit to change email header image
- (Optional) Check box next to Include registration questions and answers, additional purchase and discounts
- (Optional) Check box next to Include check-in QR code on confirmation email to expedite check-in using ACTIVE On-Site
- Under Email message, Click Arrow right to review Standard email message (cannot be edited) Note: Click Learn more to read about merged fields
- Click Add a custom message if any custom information for event or specific registration categories are necessary
- Note: Click Add a custom message again to create another message
12. Apple Wallet Options: Options for displaying ticket in Apple Wallet:
- Apple wallet card(optional): check box next to Do not show Active logo on the Apple Wallet card;
- Background: use default background or use custom background image
- Under Notifications, toggle on/off sending copies of every registration confirmation email to you
- Click Save & continue
