The Experience App Engagement component allows agency users (with the
View participant data permission) to see how participants and spectators interact with the Experience app.
1. Devices Participants / Spectators Used
At the top of the component, the total number of Experience app users (
Total users) is displayed, together with a bar chart breaking down the number of users on
Android and
iOS mobile devices.
2. Photos
The Photo tab is displayed only if the Experience App’s
Photos component is enabled for the event.
The
Number of photos taken section displays a ring chart showing the:
- Total number of photos taken by participants and spectators using the Experience app.
- Percentages and numbers of photos taken using the Experience app Camera or as a Result screenshot.
The
Photo sharing channels section displays a ring chart showing the:
- Total number of photos shared by participants and spectators using the Experience app.
- The top five percentages of photos shared to different social networking applications installed on the same device as the app (other social networks are consolidated in the Other category).
3. Custom Links
The
Custom tiles click rate is displayed if the Experience App's
Custom links component is enabled for the event.
Agency users can now see the proportion of Experience App users who have opened each custom link.
4. Notification
The Notification tab is displayed only if the Experience App’s
Messages component is enabled for the event.
The Notification tab lists the subject and date/time of notifications sent to the app and the percentage open rate.
