• When your customers make a payment to the order, the payment allocate to each item following a payment allocation rule.
  • When you make an edit to the order (for instance, adding a session option, transfer to another session...), you may find the payment allocation had changed and it's different from the initial payment status.
To understand how customer's payment is allocated to each registration entry, please refer to below attached file:
CCM - Payment Allocation Priority.PDF