If a check payment comes back marked "Non-Sufficient Funds (NSF)", recording and taking a new payment is necessary.
First - removing the failed payment needs to be removed. This is done by refunding the payment:
Next - The session's price will need to be returned to full tuition:
Note: Camps & Class Manager processes electronic payments; checks/cash can be entered into the system, but for documenting purposes only
First - removing the failed payment needs to be removed. This is done by refunding the payment:
- Click People tab
- Search customer's name in search bar
- Select customer's name
- Select Order number
- Next to session name, select Edit purchases from Actions drop-down menu
- Next to tuition price, click Edit
- Select Manually adjust price
- Reduce price by amount of desired refund
- Click Continue to review screen
- Review changes
- Click Submit
Next - The session's price will need to be returned to full tuition:
- Click People tab
- Search customer's name in search bar
- Select customer's name
- Select Order number
- Next to session name, select Edit purchases from Actions drop-down menu
- Next to tuition price, click Edit
- Select Manually adjust price
- Increase price to standard tuition
- Click Continue to review screen
- Click Submit
Note: Camps & Class Manager processes electronic payments; checks/cash can be entered into the system, but for documenting purposes only