Add Purchases to Existing Registrations

Add Purchases to Existing Registrations

Event organizers can add an additional item to an existing registrant's purchases in the admin user interface by referring to steps below: 

1. From Organization Dashboard (HOME), under Your events, click the desired event name
2. Click Participants
3. Click participant's name
4. From Actions list on right, click Purchase items ​
User-added image
5. Enter quantity or select options (depending on additional purchase item types), click Next
User-added image
6. Review modified items
7. Enter payment information
8. Click Next to complete process

Note: If add an additional item with waiver to an existing registration, your staff can collect signed paper waivers for add-on items from the customer, and then note down the STATUS and DATE SIGNED in the Waiver agreements section:
AUI

If any registrants still have Unsigned add-on item waivers, you can send an email to remind them to sign any unsigned waivers by clicking event Dashboard > Quick links > Send waiver reminder link. 

Note: Participants can also purchase add-on items from MyEvents account if it is enabled from MyEvents self-edit setup, see Allow Participants to Purchase Additional Merchandise After Online Registration and MyEvents - Participant Portal for more information.
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